Cancellation Policy

Pilates & Breathwork Class Block Terms & Conditions 1. Booking & Payment - All class blocks must be paid for in full at the time of purchase. - Blocks are non-refundable and non-transferable. 2. Expiry & Validity - 5-Class Block: Valid for 6 weeks from the date of the first class booked. - 10-Class Block: Valid for 12 weeks from the date of the first class booked. - Any unused classes after the expiry date will not be refunded or carried over. 3. Cancellations & No-Shows - A minimum of 12 hours’ notice is required to cancel or reschedule a class. - If less than 12 hours’ notice is given or you do not attend, the session will be deducted from your block. - If a class is cancelled by the instructor, a replacement session will be offered. 4. Class Bookings & Availability - Booking in advance is recommended as spaces are limited. - Block bookings do not guarantee a reserved space in every class; you must book each session individually. 5. Health & Safety - By attending, you confirm you are fit to participate and will inform the instructor of any injuries, illnesses, or changes to your health before the session. - If you are unsure about your suitability, please seek medical advice before joining. 6. Special Circumstances - In cases of illness, injury, or extenuating circumstances, expiry dates may be extended at the instructor’s discretion, but this is not guaranteed. By purchasing a class block, you agree to these terms.

Contact Details

• Stroat, Chepstow NP16 7LX, UK

  gemma@gemmakellyfitness.com